What is CRM?

CRM is an enterprise wide business strategy designed to learn about customer's needs and behaviors to organize and manage Customer relationships to maximize profitability and minimize expenses. A well planned CRM can be viewed as a strategic process merging strategy and system to amalgamate information from across the company (sales, marketing, finance, accounting, etc.) to offer a complete view of the customer and develop stronger relationships with them. Information gained from all internal and in some cases, external, sources allows the company to complete a full 360 degree view of their customer in real time.

List of Modules available in Mavin CRM

  • Accounts
  • Contacts(Leads)
  • Opportunities
  • Products
  • Conversations
  • Materials
  • Quotations
  • Invoices

What are the benefits of CRM?

  • Better Sales and Marketing management
  • Optimizing Sales and Marketing costs
  • Offering better customer service
  • Cross selling products more effectively and quickly
  • Helping sales staff close deals faste
  • Retaining existing customers and discovering new ones
  • Building a relationship with your customer
  • Competitor analysis
  • Integrated with Microsoft Outlook & Exchange Server

Is your company ready for Mavin CRM?

Ask yourself and your company the following questions to help determine how CRM could benefit you.

  • Do you know your selling costs?
  • Do you know your marketing costs?
  • Do you know your customers?
  • Do you know your competitors?
  • Do you have one central system running your business?
  • Do you have separate systems for sales, marketing, etc?

Click here to DOWNLOAD CRM Brochure


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